Terms & Conditions
These terms apply to all bookings made through Dyno Outfitters’ website or third-party booking platform.
Dyno Outfitters: Booking Terms & Conditions
By booking a guided tour or renting gear from Dyno Outfitters, you agree to the following terms and conditions:
1. Payment & Reservations
Full payment is required at the time of booking to secure your reservation.
For gear rentals, equipment is available in-person only on a first-come, first-served basis. Reservations for rental gear are not accepted.
2. Cancellations, Rescheduling & Refunds
Guided Tours:
Cancel up to 5 days before your scheduled tour for a 75% refund.
You may reschedule your tour up to 48 hours before the scheduled start time at no charge.
Rescheduling within 48 hours of the tour start time will incur a $100 guide scheduling fee.
No refunds will be issued for cancellations made less than 5 days prior to the tour.
No refunds are provided once the guided trip has commenced.
If Dyno Outfitters cancels a tour due to weather or safety concerns, you will receive a full credit for a future trip.
Gear Rentals:
No refunds are offered for gear rentals under any circumstances.
3. Participant Requirements
Participants must meet the minimum age, weight, and physical ability requirements as specified in the tour details.
It is your responsibility to disclose any medical conditions that could impact your ability to participate safely.
4. Waivers
All participants are required to sign a liability waiver before participating in any guided tour or gear rental.
Minors must have a parent or legal guardian sign the waiver on their behalf.
5. Gear Rentals
Gear rentals are available in-person only, on a first-come, first-served basis.
You are responsible for the care and return of all rented equipment. Charges will apply for any damage beyond normal wear or for lost/stolen items.
6. Late Arrivals
Please arrive 15 minutes early for your scheduled tour. Late arrivals may result in forfeiture of your reservation without refund.
7. Assumption of Risk
By booking a tour or renting gear, you acknowledge that outdoor adventure activities carry inherent risks, including injury or death. You agree to participate voluntarily and at your own risk.