Terms & Conditions

These terms apply to all bookings made through Dyno Outfitters’ website or third-party booking platform.

Dyno Outfitters: Booking Terms & Conditions

By booking a guided tour or renting gear from Dyno Outfitters, you agree to the following terms and conditions:

1. Payment & Reservations

  • Full payment is required at the time of booking to secure your reservation.

  • For gear rentals, equipment is available in-person only on a first-come, first-served basis. Reservations for rental gear are not accepted.

2. Cancellations, Rescheduling & Refunds

Guided Tours:

  • Cancel up to 5 days before your scheduled tour for a 75% refund.

  • You may reschedule your tour up to 48 hours before the scheduled start time at no charge.

  • Rescheduling within 48 hours of the tour start time will incur a $100 guide scheduling fee.

  • No refunds will be issued for cancellations made less than 5 days prior to the tour.

  • No refunds are provided once the guided trip has commenced.

  • If Dyno Outfitters cancels a tour due to weather or safety concerns, you will receive a full credit for a future trip.

Gear Rentals:

  • No refunds are offered for gear rentals under any circumstances.

3. Participant Requirements

  • Participants must meet the minimum age, weight, and physical ability requirements as specified in the tour details.

  • It is your responsibility to disclose any medical conditions that could impact your ability to participate safely.

4. Waivers

  • All participants are required to sign a liability waiver before participating in any guided tour or gear rental.

  • Minors must have a parent or legal guardian sign the waiver on their behalf.

5. Gear Rentals

  • Gear rentals are available in-person only, on a first-come, first-served basis.

  • You are responsible for the care and return of all rented equipment. Charges will apply for any damage beyond normal wear or for lost/stolen items.

6. Late Arrivals

  • Please arrive 15 minutes early for your scheduled tour. Late arrivals may result in forfeiture of your reservation without refund.

7. Assumption of Risk

  • By booking a tour or renting gear, you acknowledge that outdoor adventure activities carry inherent risks, including injury or death. You agree to participate voluntarily and at your own risk.